Job Description

What you will do

  • Engage with internal and external customers to gather and analyze their needs, ensuring solutions are tailored to meet customer requirements
  • Define and implement effective business configuration and rules in JSON format to customize the software functionality
  • Perform testing of customized business configurations to ensure they meet customer requirements, including conducting peer reviews to validate the accuracy and quality of the configurations
  • Onboard new customers and collaborate with market management, sales, and customer support roles to ensure a smooth transition to the medical platform and provide necessary training and support
  • Accurately document and manage change requests following the established processes
  • Provide engaging demonstrations to customers and communicate effectively to clarify needs and showcase solutions
  • Actively contribute to the ongoing improvement of business processes to opt...

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