Application Analyst

Roles and Responsibilities

• Provide Level 1 (L1) and Level 2 (L2) support for critical business applications such as FINNONE, LMS, LOS, and other related platforms.
• Perform issue troubleshooting, identify root causes, and provide timely resolutions using structured problem-solving approaches.
• Collaborate with internal stakeholders and external vendors to resolve complex application-related issues that impact business operations.
• Utilize SQL and Oracle databases to extract data, analyze issues, and assist with data-related troubleshooting.
• Maintain effective communication with business users, technical teams, and other stakeholders to ensure smooth application performance.
• Document ...