Application Administrator I

**34916BR**
**Service Line:**

Office Management/Administration

**Office Name:**

Corporate

**Job Description:**

**General Responsibilities:**
Research and resolve Production issues including making code changes and working with application and hardware vendor technical support when needed. May consult with users and participate in application testing. Provide maintenance support for the application suite.

**Essential Roles and Responsibilities:**

+ With assistance from senior staff or management, resolve routine production issues
+ Escalation point for Help Desk
+ Open and/or close work orders as needed.
+ With assistance from senior staff or management, document procedures for resolving issues
+ With assistance from senior staff or management, monitor and/or run key off-hours processes
+ Maintain system security (user accounts, responsibilities, passwords, etc.)
+ Have a high level of computer secu...