Appliance Delivery Assistant

The Appliance Delivery Assistant plays a key role in delivering a seamless customer experience. Working in a two-person team, this role supports the safe delivery, placement, and basic installation of appliances and large-format items in homes and businesses across Montreal. The Assistant helps prepare for each delivery, assists with in-home setup, and ensures care is taken to protect both the product and the customer’s property.

The position is customer-facing and requires professionalism, physical capability, and attention to detail. Using handheld devices to track progress and document each stop, the Assistant helps ensure all service KPIs are met. Delivery issues must be escalated promptly to support timely and customer-focused resolution.

Primary Duties and Responsibilities:

• Assist in securely loading and unloading the truck at the warehouse, ensuring proper load sequencing (last delivery loaded first).
  
• Support white glove del...