Job Description

Konecta is a leading innovative global service provider in customer management

business process and digital outsourcing, with 120,000 passionate employees working in

30 languages across 4 continents and 26 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full

range of end-to-end customer management solutions – including acquisition, retention,

customer service, technical support, and collection – all based on a sustainable business

model. These services are built on a portfolio of world-class expertise covering customer

experience and process management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than

500 clients, covering some of the biggest names in telecoms, energy, banking, mobility,

retail, and e-commerce.

MISSION OF THE ROLE

Our GenAI platform uses Kong...

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