Android Support Engineer

Responsibilities:

Understand complex Integration requirements to solve customer business problems
Work on customer issues via Support tickets and help customer resolve issues when integrating our SDK in Android platform
Understanding of Technical/Integration solutions 
Technical integration of B2B platform with customers, platforms, partners and communicate directly with internal and external stakeholders.
Provide technical consultation to companies integrating with B2B business
Troubleshoot, investigate and resolve customer issues via various support channels like calls, zendesk tickets and emails
Closely work with Android Engineering team on debugging issues, understand the new features or release pipeline, work on individual tasks provided by engineering tech leads
Help Sales Engineering ,Customer Success and On boarding team to guide new and premium customers to integrate Moengage SDK with their Android applications seamlessly wi...