Job Description
Title : Team Lead - Analytics
Location : Bangalore
Shift : Rotational Shift -based as per business requirements
Role Summary / Job Purpose
The Team Lead – Analytics will be responsible for managing data reporting, generating actionable insights, and driving continuous improvement initiatives across the Global Support Centre. The role ensures data accuracy, supports business decision-making, and enhances operational efficiency through analytics, automation, and governance.
Key Responsibilities
Develop interactive dashboards and reports using Power BI
Extract, transform, and analyze data using Power Query and SQL
Perform advanced data analysis using Excel (including macros and automation)
Identify trends, patterns, and insights to support business decisions
Automate repetitive reporting tasks to improve efficiency
Collaborate with stakeholders to understand data requirements
Support implementation of AI-based solutions where applicable
Data Visualiz...
Location : Bangalore
Shift : Rotational Shift -based as per business requirements
Role Summary / Job Purpose
The Team Lead – Analytics will be responsible for managing data reporting, generating actionable insights, and driving continuous improvement initiatives across the Global Support Centre. The role ensures data accuracy, supports business decision-making, and enhances operational efficiency through analytics, automation, and governance.
Key Responsibilities
Develop interactive dashboards and reports using Power BI
Extract, transform, and analyze data using Power Query and SQL
Perform advanced data analysis using Excel (including macros and automation)
Identify trends, patterns, and insights to support business decisions
Automate repetitive reporting tasks to improve efficiency
Collaborate with stakeholders to understand data requirements
Support implementation of AI-based solutions where applicable
Data Visualiz...
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