Analytics Manager

Job Description

Job Description

Essential Functions/Core Responsibilities

• Oversees the implementation of analytic and performance improvement activities for large and/or complex accounts in conjunction with business unit and support groups. Ensures consistency of approach, quality of insight and accuracy of delivery across programs

• Leads a team of Associate Analysts, Analysts, Sr. Analysts, and/or Associate Managers to deliver high quality analysis, thought capital and clear recommendations bounded by options, ROI/impact potential and risk scenarios

• Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement

• Provides technical guidance, answering questions, strategizing analytical framework and work plan development, checking and validating results and findings, etc.