Job Description

Position Summary...

What you'll do...

Essential Functions

  • Analyses labor data and business trends to identify opportunities for staffing optimization and productivity improvement. Develops and maintains workforce planning models and dashboards to support accurate forecasting. Validates data integrity and ensure consistency across workforce planning tools.
  • Monitors key performance indicators (KPIs) related to service levels, labor efficiency, and cost control. Supports outage procedures and coordinate communications across teams to maintain system stability. Assists in implementing best practices for workforce management to achieve operational goals.
  • Partners with operations, HR, and finance teams to align labor plans with business objectives. Facilitates meetings and discussions to review workforce strategies and progress against targets. Provides actionable insights and recommendations to leadership based on data an...

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