Job Description

KEY RESPONSIBILITIES

Provide production support and enhancements for the E2K Reservations systems. The role investigates and resolves application issues, supports new functionality, develops test scripts and use cases, and works with technical resources and business stakeholders to maintain reliable customer systems.

  • Support production applications and provide first- and second-level support for software applications. Executing

  • Analyze issues in existing software and coordinate with technical resources to resolve defects and service issues. Executing / Consulting

  • Write and execute comprehensive test scripts and use cases to validate application functionality and changes. Executing

  • Implement new functionality and assist with application enhancements as required by the business. Executing / Consulting

  • Train and support new staff members to strengthen overall team capability and knowledge sharing. Consulting / Execut...

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