Analyst, Service Delivery

Analyst, Service Delivery N6)

Analyst, Service Delivery

Entity: Aga Khan University

Location: Karachi

Introduction to the Aga Khan University:

The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.

Job Role / Responsibilities:

Reporting to the Assistant Manager, Information Technology you will be responsible for the day to day running of the IT Service Desk, ensuring that customer/client satisfaction achieved. You will act as an ambassador for IT by developing and maintaining excellent working relationships with users across the organization. Also expected to maintain a professional, approachable, helpful and friendly attitude at all times.

Specifical...