Job Description
General information
Job Posting Title Analyst - IT Service Management Date Tuesday, June 30, 2026 City Remote Country United States Working time Full-timeDescription & Requirements
Maximus is currently seeking an Analyst - IT Service Management.This is a remote position.Essential Duties and Responsibilities:
- Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with documented processes and procedures.
- Assist with Change Advisory Board (CAB) activities, including meeting preparation, scheduling logistics, documentation, and follow-up tasks under the direction of ITSM leadership.
- Support senior ITSM staff in the development and enhancement of ITSM processes, including requirements gathering, documentation, reporting, training materials, and rollout activities.
- Collaborate with IT and business teams to ...
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