Job Description

About US


UnitedLex India Private Limited (Erstwhile iRunway) is a data and professional services company delivering outcomes that create value for high-performing law firms and corporate legal departments in the areas of litigation and investigations, intellectual property, contracts, compliance, and legal operations.

Job Location : Gurgaon

Shift : Rotational (10:30 AM-7:30 PM / 1:30 PM-10:30 PM / 9:30 PM-6:30 AM )

Key Responsibilities: 

  • Accept, acknowledge, and triage customer requests as per dedicated process guidelines. 
  • Analyze customer requests for content, validity, and urgency. 
  • Interface with multiple functional areas to investigate cases and acquire information.
  • Accurate review and entry of required data points. 
  • File and record responses as per process guidelines in a timely and accurate manner within systems provided for the same. 
  • Respond to customer requests promptly within specif...

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