Job Description
Responsible for the delivery of FM services within capita managed buildings. To manage front of house services, to include, but not limited to; reception, conference room bookings, conference suite and event support ensuring all customers are greeted in a professional, friendly and courteous manner.
Job Title
Analyst - Guest Relations
Job Description
Delivering support in the Capita FM arena for both Projects and BAU
To manage the service delivery contractors in your building(s)
To ensure that efficient data is captured in relation to QSM, and SLAs as required
Meet and greet visitors in a professional and courteous manner
To ensure the highest level of customer care is adhered to, at all times
Ensure that any customer complaints are promptly dealt with, and action taken to prevent reoccurrence
Manage and assist with meeting / conference room bookings
Prov...
Job Title
Analyst - Guest Relations
Job Description
Delivering support in the Capita FM arena for both Projects and BAU
To manage the service delivery contractors in your building(s)
To ensure that efficient data is captured in relation to QSM, and SLAs as required
Meet and greet visitors in a professional and courteous manner
To ensure the highest level of customer care is adhered to, at all times
Ensure that any customer complaints are promptly dealt with, and action taken to prevent reoccurrence
Manage and assist with meeting / conference room bookings
Prov...
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