Job Description
Become a key player in customer master data management as an Analyst at our company. Focus on enhancing data integrity in SAP while ensuring compliance with business rules and service standards.
You will execute the setup, modification, and cancellation of all customer-related data, closely monitoring its quality across various functional levels. Your task will involve leveraging your knowledge in advanced SAP processes and other key tools like MS Excel to ensure optimum data integrity and customer satisfaction. This role requires proactive issue resolution and collaboration with various departments.
Key Responsibilities:
• Maintain and modify customer data in SAP databases
• Validate contract data and ensure pricing accuracy
• Adhere to SLA for processing customer applications
• Provide expert guidance to internal and external stakeholders
• Close CRM cases efficiently for customer satisfaction
Requirements:
• Secondary school diploma; post-secondary courses...
You will execute the setup, modification, and cancellation of all customer-related data, closely monitoring its quality across various functional levels. Your task will involve leveraging your knowledge in advanced SAP processes and other key tools like MS Excel to ensure optimum data integrity and customer satisfaction. This role requires proactive issue resolution and collaboration with various departments.
Key Responsibilities:
• Maintain and modify customer data in SAP databases
• Validate contract data and ensure pricing accuracy
• Adhere to SLA for processing customer applications
• Provide expert guidance to internal and external stakeholders
• Close CRM cases efficiently for customer satisfaction
Requirements:
• Secondary school diploma; post-secondary courses...
Ready to Apply?
Take the next step in your AI career. Submit your application to Canada Post / Postes Canada today.
Submit Application