Job Description

FIND YOUR 'BETTER' AT AIA

If you believe in better, we'd love to hear from you.

About the Role

This role is to contribute effectively to the Finance & Credit Life team by managing the end-to-end administration of Credit Life policies, including policy and system setup, member data maintenance, billing and payment processing, and customer communications - ensuring operational accuracy, compliance, and service excellence.

WHAT YOU'LL BE DOING

  • Administer new and existing policies, including enrolments, renewals, and terminations.
  • Maintain accurate member records and system databases, including changes to personal details and payment information.
  • Configure policy setups with plan details, benefits, premiums, and individual billing.
  • Activate system notifications for new policies and members.
  • Prepare and distribute policy documents such...

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