Job Description

Job Description

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.


Analyst – Enterprise Systems Support

Job Responsibilities

  • Health and Safety: Uphold the company code of conduct, policies, and procedures, ensuring integrity and accountability in every aspect of your work. Adhere to safety, health, and wellbeing policies, guidelines, and procedures in all actions and decisions.

  • Provide second-line support for Oracle ERP modules (on-premises and Fusion Cloud), SailPoint Identity, and other business-critical applications.

  • Deliver first-line support for additional internal systems within the ESS team’s jurisdiction.<...

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