Analyst, Customer Success Operations

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. 

Analyst, Customer Success Operations

Job Id- 36038
Job level- PT2 core
Employement Type- Fixed Term Employee
Duration- 6 Months
Location- Gurgaon/ Bangalore

Why we need this role

The Customer Services Administrator is focused on providing comprehensive support to Sales, Customer Relationship Management (CRM), and Service and Contract Management (SCM) teams. This entails delivering a high standard of service to customers by efficiently handling their requests and complaints

What you will do

Typical tasks and responsibilities will include:

•Providing general administrative support to Sales and Customer Success teams within agreed KPIs

• Delivering a ...