Job Description
Overview
The Corporate Systems Analyst role will play a critical role in bridging the gap between software development and user adoption. You will support the lifecycle of documentation, training materials, and user engagement strategies to ensure that Consilio’s software tools are successfully understood, adopted, and optimized by end users.
Responsibilities
Maintain and update documentation within the centralized Document Management System (SharePoint).Track document status across lifecycle stages: draft, review, publish, update, deprecate, archive.Ensure version control and change logs are accurately maintained.Tag and format documents for optimal retrieval by AI systems (AskLio, ServiceNow, Atlas).Convert technical content into structured Q&A formats and metadata-rich assets.Collaborate with AI and platform teams to test and refine chatbot responses.Monitor usage met...
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