Job Description

As a Consumer Experience Analyst, you’ll work with Red Ventures business leaders and drive the operations of the fastest growing segment within our Broadband vertical. You'll iterate through customer experience (product) optimization, diving deep into visitor behavior and performance, and driving the creation of new features and tools that enhance the customer experience and drive additional revenue.

This role requires a hybrid schedule and will be based in our (Monday through Thursday) and work fully remotely on Fridays each week. 

What You'll Do:

  • Operate as an owner our Lifecycle team focused on growing the lifetime value of our customers, through tactics such as retention and re-engagement of existing customers to creating additional solutions that generate net new revenue streams for the business
  • Demonstrate a deep comprehension of consumer journeys and how to move consumers through the phases, especially within retention and re-engagement, ac...

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