Analyst, Business Data (Fleet Solution Operations)

The Analyst, Business Data is responsible for monitoring and analyzing fleet performance metrics, revenue performance, customer satisfaction, and evaluating customer engagement across service tiers. The role involves optimizing fleet management solutions by leveraging data driven insights, improving customer experience, and developing strategies to drive revenue growth.

• Develop a comprehensive set of key performance indicators (KPIs) that accurately reflect revenue performance across various tiers of fleet services, customer satisfaction, and service adoption for each tier of fleet solutions services.
• Regularly review and update these KPIs to ensure they remain aligned with the evolving business goals and market conditions.
• Implement robust data collection and analysis processes to ensure the accuracy and reliability of KPI measurements.
• Design and c...