Amazon Connect Consultant

Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai

Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center

Good to have skills: AWS Lambda and Lex bots, Pinpoint, Transcribe, Comprehend

Technical Skills:

• Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project.
• Good understanding of contact center technology landscape.
• An understanding of AWS Cloud platform and services with Solution architect skills.
• Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc.
• Deep functional and technical understanding of APIs and related ...