Job Description

A global technology firm in Vancouver is seeking a Technical Support Analyst for Avigilon Alta Video and Access systems. In this role, you will provide Tier 1 & 2 support, troubleshooting client issues related to hardware, software, and network problems. You’ll communicate with clients via various channels, ensuring exceptional service while maintaining accurate documentation. The ideal candidate has a background in technical support or customer service and is comfortable with security systems and technical troubleshooting. Join us in delivering a safer future.
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