Allocator - Eccles

Location: Eccles Depot
Position: Full Time
Salary: Competitive Salary

Job Description

An exciting opportunity has become available to contribute to the Northwest team’s ongoing commitment to improving customer experience, both internally and externally.

Main Duties:

• Through close supervision and direction of driving staff, ensure that the company’s network of services operates in compliance with the Traffic Commissioner’s/ VOSA standard of service punctuality and reliability (i.e., buses should operate within the current “window of tolerance”)
• Utilising both the real time information system and manual “on street” observations, to monitor service reliability, react to problems as they arise, be proactive in ensuring that known events/road closures cause the minimum of disruption to the company’s network of services and record and report on the same
• To monitor and record lost m...