Job Description

Airline Contact Centre Agent – German Speaker 

Location: Malta
Employment Type: Full-time | On-site
Languages: German (C2) + English (C1)
Monthly salary: 1000-1600 Euro gross

Role Overview

We are hiring German-speaking Contact Centre Agent to join an international customer service operation in Malta. Relocation support is available for candidates currently based abroad.

Key Responsibilities

  • Handle inbound customer contacts related to airline services

  • Assist with reservations, changes, and general passenger inquiries

  • Provide accurate information and resolve issues efficiently

  • Deliver a professional and customer-focused service experience

  • Maintain accurate records in internal systems

  • Meet s...

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