Job Description
The Air Execution Senior Specialist (JL3) is responsible for handling complex and exception-driven Air Operations and Air FinOps cases, ensuring high-quality execution, billing accuracy, and process compliance.
The role is supporting backlog recovery, resolving escalations, strengthening quality controls, and guiding the team on process adherence and best practices aligned with Maersk global standards.Provide guidance and functional support to Process Experts and associates on complex operational and billing issues. Act as a go-to SME for exception handling, escalations, and process clarifications. Support onboarding and upskilling of team members through knowledge sharing. Collaborate with Team Leaders to address performance gaps and improve team capability. Handle complex shipments, exception cases, and high-risk movements requiring advanced...
The role is supporting backlog recovery, resolving escalations, strengthening quality controls, and guiding the team on process adherence and best practices aligned with Maersk global standards.
People Support & Team Contribution
Operational Execution (Air Export & Import)
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