Job Description

Job Description

ob Purpose

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department.

Key Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system.
  • Track and Trace Air Export Files and reporting. Use Tree View on daily basis
  • Ensure arrival notices are communicated to overseas and customers
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others.
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best pra...

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