Job Description

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace Air Import files as required
  • Use Workflows on daily basis
  • Ensure timely delivery of freight to customers for Import shipments
  • Ensure documents are timely sent to customer or broker for customs purposes
  • Ensure accurate and timely client and Service Providers billing
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
  • Meet compliance at all times to regulations. This includes i...

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