Job Description

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Export Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Air Export files and reporting
  • Use Workflows on daily basis
  • Ensure arrival notices are communicated to overseas and customers
  • Ensure accurate and timely client and Service Providers billing
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
  • Meet compliance at all times with internal and external regulations in accordance with government regulations
  • Underst...

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