AI Value Creation Office Lead

• Melbourne | RACV Head Office
• Permanent Full Time | Hybrid Working 
• A Competitive Salary | Discounts on Selected RACV Products
• New Role  – play a key part within our Transformation team

About the opportunity

The AI Value Creation Office Lead plays a critical role in ensuring RACV’s AI program delivers clear, measurable value. Partnering with senior leaders across Transformation, you will provide enterprise‑wide oversight of performance tracking, benefit realisation and risk across the AI portfolio.

Working closely with the Head of AI Portfolio and Value, you will synthesise delivery insights, support informed decision‑making, and enable effective governance through the AI Steering Committee. A core focus of the role is establishing a whole‑of‑organisation AI benefits monitoring framework, embedding accountability, transparency and continuous improvement to...