Job Description

Preply in Bellprat, Spain is searching for an AI Support Delivery Manager to lead an AI chatbot team within Customer Care. This role focuses on enhancing customer interactions and ensuring quality in chatbot performance.

You will manage a multi-disciplinary team, aiming to drive resolution rates and improve the customer experience with AI.

The adecuado candidate will have over 5 years of experience in implementing AI solutions and guiding teams.

The position offers a collaborative culture and significant opportunity for impact.

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