Job Description
AI Chatbot Operations Specialist (Mid–Senior Level)
Location: Remote
Employment Type: Full-time
Industry: Artificial Intelligence / Conversational AI
Time Zone: Must be willing to work in CST
Role Overview
We are an AI company specializing in the development and deployment of AI-powered chatbots for business use. We are hiring an AI Chatbot Operations Specialist to support the creation, optimization, and maintenance of production-level chatbot systems.
This is a mid to senior-level role requiring prior experience with chatbot platforms, prompt engineering, and applied AI tools. The role involves direct responsibility for chatbot quality, performance, and ongoing improvements.
Key Responsibilities:
Build, configure, and maintain AI-powered chatbots for client and internal use
Design and optimize prompts to ensure accuracy, consistency, and reliability
Configure chatbot flows, logic, and fallback handling
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