Job Description
Tech Pipeline is currently assisting a major financial services provider headquartered with improving their internal processing systems. We specialize in fixing operational drag where data goes bad or processes get stuck. Our AI Product Support Specialist will focus on identifying and resolving friction points within these systems to keep work moving smoothly.
About the role
Companies often have tools that do not quite talk to each other, leading to backlogs and manual work. In this role, you will be on the front lines of maintaining an AI-aided workflow for our financial services client. You will not be focused on high-level theory or broad research. Instead, you will look at why a specific file failed to process, why a routing rule sent a request to the wrong team, or why a model output requires a manual correction. It is a permanent, full-time remote position that requires a sharp eye for detail and the ability to trace problems back to their...
About the role
Companies often have tools that do not quite talk to each other, leading to backlogs and manual work. In this role, you will be on the front lines of maintaining an AI-aided workflow for our financial services client. You will not be focused on high-level theory or broad research. Instead, you will look at why a specific file failed to process, why a routing rule sent a request to the wrong team, or why a model output requires a manual correction. It is a permanent, full-time remote position that requires a sharp eye for detail and the ability to trace problems back to their...
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