AI Product Analyst

We are looking for a Conversational Analyst with 2-3 years of experience in designing and enhancing chat and voice user experiences. This role requires a deep understanding of user context, a strong focus on quality assurance, and a passion for creating impactful conversational solutions. The ideal candidate will play a critical role in identifying problems, testing conversational flows, and ensuring a seamless user journey before deployment.

Over time, the selected candidate will gain exposure to advanced technologies, including Large Language Models (LLMs), Bhasa Infrastructure, Automatic Speech Recognition (ASR), and Text-to-Speech (TTS) systems.

Key Responsibilities

• Context Analysis and Problem Solving:
• Understand user needs, identify issues in existing conversational flows, and propose enhancements to improve the overall user experience.
• Testing and Validation:
• Rigorously test chat and voice user experi...