Job Description
Lead operations and customer success at Fulltime, an innovator in voice AI for the trades. As the AI Operations Executive, you'll enhance service delivery and drive revenue growth.
This head of operations role involves owning the go-to-market efforts while designing impactful onboarding experiences for customers. You are expected to profile top talent and establish best practices for operational efficiency. With a strong foundation in AI and fluency in English and French, you'll be a key player in reshaping customer interactions in the trades sector.
Key Responsibilities:
• Define and manage go-to-market sales processes and growth metrics
• Enhance customer onboarding programs to boost retention rates
• Create AI solutions to streamline operational workflows
• Recruit and develop a high-caliber operations team
Requirements:
• Minimum of 4 years in a high-growth startup or relevant leadership role
• Experience in launching operational initiatives from inceptio...
This head of operations role involves owning the go-to-market efforts while designing impactful onboarding experiences for customers. You are expected to profile top talent and establish best practices for operational efficiency. With a strong foundation in AI and fluency in English and French, you'll be a key player in reshaping customer interactions in the trades sector.
Key Responsibilities:
• Define and manage go-to-market sales processes and growth metrics
• Enhance customer onboarding programs to boost retention rates
• Create AI solutions to streamline operational workflows
• Recruit and develop a high-caliber operations team
Requirements:
• Minimum of 4 years in a high-growth startup or relevant leadership role
• Experience in launching operational initiatives from inceptio...
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