Job Description

About the Role

We are seeking an AI Operations Engineer to help support and optimize our next-generation AI platform focused on compliance, surveillance, and intelligent workflow automation.This role will work closely with AI engineers, product managers, and domain experts to evaluate AI outputs, manage training and evaluation datasets, improve prompts and agent behaviors, and help operationalize LLM-powered systems across the platform.

** Work Location: Durham, NC/Hybrid-2 days in office**


The ideal candidate is detail-oriented, analytical, and excited about working hands-on with modern AI technologies including agents, MCP servers, vector search, RAG pipelines, document/media processing, and large language models.

Responsibilities

  • Test and evaluate AI agents, prompts, and workflows across multiple use cases

  • Create, maintain, and curate labeled datasets for AI evaluation and tuning

  • Review AI-generat...

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