Job Description

Function: AI/ML Engineering · Platform & Foundations · Product AI · MLOps · AI Governance
Role Context
Newgen’s AI‑first low‑code platform powers insurance journeys across Life & Annuity, Property & Casualty, and Specialty—spanning underwriting, policy issuance/servicing, and claims. The Insurance vertical is doubling down on GenAI and Agentic AI to deliver faster, fairer, and explainable decisions with auditability at scale. You will lead the engineering of production‑grade AI/GenAI services and agentic automations that uplift risk assessment, claims adjudication, and customer communications on a secure, multi‑tenant foundation.
Key Outcomes & Engineering Responsibilities
Own a 12–24‑month Insurance AI engineering roadmap across underwriting (L&A, P&C, Specialty), policy servicing, and claims—prioritized by business outcomes (STP, leakage reduction, TAT, loss ratio).
Architect multi‑tenant AI services (LLM/RAG, risk/price models, adjudication engines) with API‑first in...

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