AI Knowledge Curator (Brisbane/ Sydney)

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF and Macpac, and is one of Australia and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience which inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity. 

About the Role

Are you passionate about improving customer experiences through smarter content and knowledge design?

As our AI Knowledge Curator, you will play a pivotal role in shaping how customers discover products, find answers and receive support across AI-powered channels.

In this newly created role, you'll capture, structure and govern critical brand and product knowledge, ensuring it is accurate, accessible and optimised for AI-driven experiences such as search, product Q&A, guided shopping and customer service agents. By creating trusted knowledge foundations, you'll help improve customer discovery, ac...