AI Engineer - NLP & Generative AI

About the Role

We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer support tickets at scale.

In this role, you will work on high-throughput backend services, AI-powered workflows, and retrieval-based systems that support large-scale customer support automation. You will collaborate closely with AI Engineers, ML Engineers, and Product teams to design, build, deploy, and operate reliable backend systems that integrate AI components such as RAG pipelines and AI Agent orchestration.

This is an excellent opportunity to work on production-grade AI systems operating at massive scale, where performance, reliability, and observability are critical.

What You’ll Do:

• Design, develop, and maintain scalable backend services and APIs using Python and frameworks like FastAPI.
• Build and integrate...