AI Configuration Engineer

We're Hiring: AI Configuration Engineer

Join a global leader in cloud contact center solutions and be part of a high-performing AI & Custom Services team that's transforming customer experiences through intelligent automation.

Work Setup: Work-from-Home (with internet & meal allowance)
Location: Philippines
Shift: Night Shift (with 15% differential)
Salary: Competitive + Great Benefits

What You'll Do:

• Engage with customers to understand business needs and design AI-driven contact center solutions.
• Configure applications on the Five9 platform, often integrating with tools like Salesforce, ServiceNow, or HubSpot.
• Lead solution design, configuration, testing, and implementation.
• Provide expert advice, troubleshooting, and knowledge transfer to clients.
• Collaborate with global teams on cloud, telephony, and AI-based solutions.

Qualifications:

• Bachelor's degree in Computer Science, Eng...