Job Description

Help us deliver practical, real-world AI solutions that improve services, reduce manual effort, and make a tangible difference across council operations. 

This role focuses on building and deploying AI-powered agents and automation solutions that deliver measurable improvements such as time savings, error reduction, and faster response times. Some of the technologies you will use will be Microsoft Power Platform, Copilot Studio, Foundry, etc. 


About the role 


You will: 

  • Build and deploy single-purpose Copilot agents using approved templates (e.g., knowledge Q&A, triage, drafting support, task guidance) and integrate with approved data sources for Microsoft 365 
  • Implement department-specific automation workflows using Power Platform for identified business processes 
  • Configure chatbots and virtual assistants for straightforward citizen service interactions, working within council-wide chatbot strategy 
  • Support user a...

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