Job Description

Job Title
AI Agentic Developer/Engineer – Service Ticket to Procurement Automation
Role Summary
We are looking for a strong dynamic AI Agentic Developer to design and build autonomous AI workflows that can read service tickets, understand intent, check inventory, trigger procurement actions, and notify stakeholders across systems. The goal of this role is to move from insight to outcome with minimal human intervention, making ROI from AI automation visible and measurable.
Key Responsibilities
Design and develop AI agents that can understand and classify IT/service tickets (incidents, requests, change tickets) and map them to standard workflows.
Build agentic workflows that read ticket data, extract entities (item, location, priority, requester, approvals), and decide next best actions.
Integrate AI agents with inventory systems (ERP, CMDB, asset management tools) to check stock, reservations, and availability in real time.
Implement automated decision logic to...

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