Job Description

Job Description

The AI Adoption Lead leads the overall post-sale value realization strategy for Nexus Black. You are responsible for building, scaling, and managing the AI Adoption Engineering organization—ensuring customers achieve repeatable early wins, expanded value realization, and long-term strategic partnership. 

This executive role sets the vision, defines operating models, influences GTM and product strategy, and drives portfolio-level adoption outcomes. 

Key Responsibilities 

Post-Sale Customer Leadership 

  • Set the strategy for post-sale relationship ownership and first-value acceleration. 

  • Serve as executive sponsor for key enterprise customers. 

  • Ensure consistency of customer outcomes across the entire adoption organization. 

  • Build a world-class customer experience aligned with company strategy. 

  • Product-Focused Adoption 

  • Define adoption methodologies for Nexu...

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