Job Description
Job Description
Summary Description
Assist Supervisor/Department Head with all aspects of the Department, while ensuring the proper and timely movement of freight.
Responsibilities & Duties:
Ensure smooth and timely shipment process flowEnsure all customers requirements are followed as per the Standard Operations Process (SOP)Ensure accurate and timely data entry into our operating systemMonitor shipment reports to ensure total customer satisfactionSupport the Supervisor/Department Head in the following areas:
Allocating workloads, monitoring workboard to ensure internal KPI’s are met e.g. timely data entryBuild and maintaining strong relationships with customersAssist the supervisor/department head in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer.Assist in retention calls ...
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