Agent

Agent

Application Deadline: 17 February 2026

Department: Operations

Employment Type: Full Time

Location: Tacloban - Himalayan, PH

Compensation: ₱19,000 / month

Description

You'll be responsible for verifying insurance eligibility and authorization for virtual psychotherapy. Your role will involve accurate documentation, timely re-authorization checks, and effective communication with payers and team members.

Key Responsibilities

• Verify insurance eligibility and authorization accurately and promptly
•  Document calls as per training guidelines and report issues urgently
•  Enter authorization and eligibility information
•  Communicate changes in authorization to management
•  Ensure all client authorizations are current and meet payer requirements
•  Maintain professional and positive communication with payers, clients, and team members
•  Uphold confidentiality of cli...