Job Description

Positions Overview:

We are looking for an experienced Aftersales support Engineer – NPI & Quality. This is a role that aims at taking the lead of new product launch and monitoring product quality issues. The successful candidate must have technical background, with several years’ experience of new product introduction or product quality monitor & optimization. You will work closely with customer service, aftersales, global service design, global NPD and RDD team and be an important part of the China Aftersales competence team.

Responsibilities:

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  • You will be responsible for conducting new product launch, ensuring the completion of all preparation work from service perspective.

  • You should keep close communication with Global NPD team to get latest updates of new product and share with the local service team.

  • You should keep close communication with Global service design team to get latest updates...

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