Job Description
Qualifications:
- Requires at least 3 years automotive service experience as either service advisor or partsman
- Preferable with experience in doing outbound telemarketing
- Understands service process
- Fluent in English, Filipino and Local Dialect
- Proficient with computer applications
- Able to write business letter / emails
- Excellent customer service, interpersonal, and communication skills
- Results-Oriented; Requires Drivers License
Duties & Responsibilities
Team Management:
o Supervising and leading a team of service advisors, technicians, and support staff.
o Hiring, training, and evaluating employees to ensure optimal performance.
o Setting performance goals and providing ongoing feedback and coaching to team members.
Customer Service:
o Ensuring a high level of customer satisfaction by addressing customer ...
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