Job Description

Location: Switzerland | Full-Time

Department: AfterSales

Reports to: Head ofAfterSales in Switzerland

We are searching for anAfterSales Area Managerto join our Swiss operations and become part of our forthcoming growth.

Your Responsibilities

  • Manage and support the dealer/service partner network in Switzerland in your area of responsibility on all aftersales matters.
  • Monitor and improve service quality, customer satisfaction, and operational efficiency.
  • Ensure compliance with company aftersales standards, processes, and KPIs.
  • Analyze market and dealer performance data to identify opportunities for improvement and growth.
  • Support dealers in workshop capacity management, parts supply, warranty handling, and technical problem-solving.
  • Lead training initiatives and share best practices with service partners to enhance technical and customer care competence.
  • Act ...

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