Aftersales Advisor

An excellent opportunity has arisen for a skilled Aftersales Advisor to join a leading car supermarket based in Hinckley. This is a vital role within a fast-paced, customer-focused environment, where you will serve as the primary point of contact between customers, warranty providers, and repair centres. The successful individual will ensure that every customer interaction demonstrates professionalism and delivers outstanding service.

Benefits of an Aftersales Advisor:

Monday to Friday working pattern (no weekends)
£24,500 basic salary
28 days holiday allowance
Free onsite parking
Supportive team environment with ongoing training and development opportunitiesDuties as an Aftersales Advisor:

Handling customer enquiries and warranty claims efficiently and professionally
Coordinating between customers, warranty providers, and repair agents to ensure smooth processes
Managing customer complaints with empathy, providing clear communication and resolu...