Job Description
Role Overview
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
The Technical Support Specialist supports the Spanish dealer network by providing day‐to‐day technical assistance, ensuring accurate diagnosis, timely issue resolution, and correct application of technical standards. Reporting to the Technical & Quality Manager, the role plays a key part in maintaining service quality, supporting warranty accuracy, and feeding field information back to HQ.
Key Responsibilities
Dealer Technical Support
- Provide first‐ and second‐level technical support to dealers via hotline and case management systems. Onsite technical support
- Support diagnosis and repair of complex vehicle issues across ICE, EV, ADAS, and connected systems. GWMT-PC Scanner, EPCTIS Platform
- Ensure accurate, timely technical guidance in line with approved re...
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